At Flow Model Management Limited we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.
This Privacy Policy, together with our terms and conditions, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.
In operating our website we may collect and process the following data about you:
We use cookies to remember who you are. We store your email address and encrypted versions of your password in those cookies. If you'd like to delete the cookies associated with Flow Model Management then please read about how over at AboutCookies.org.
However, deleting or denying the flow.isnet.uk cookies will mean you will not be able to use large parts of the web site
By continued use of Flow Model Management we will store the following cookies on your computer:
auth.strategy
auth._token.local
auth._refresh_token.local
These cookies are responsible for storing the authorisation data of the currently logged in user.
Deleting or denying these will negatively affect your use of the site.
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
This section details the way Flow Model Management is managing sensitive user data, making sure only relevant data is stored, that it is stored securely and, used in ways that only serve the service that users have agreed to and signed-up for, and accessed in appropriate formats. It also defines how data is accessed and what steps are taken to minimise unauthorised and unwanted exposure of said data.
Flow Model Management stores only information on you that is used to either contact you personally, or in regard to displaying your Flow Model Management profile. This includes, but is not limited to, your name and email address, as well as your general location, [date of birth, stats and sizes depending on account type], images you have uploaded to Flow Model Management, your public profile notes, links you have provided, on-site messages between you and other members, as well as data on your activity on the site (such as your image albums, image ordering, users you have decided to follow, etc).
Whether an active or inactive member of Flow Model Management, information you provide will be stored to maintain the website and for any future potential cooperation with a legitimate legal investigation.
Flow Model Management only stores the information provided via the website interface, or from your using the website as a whole . We do not harvest, store or process data on you from third-party sources.
We only process your information to display it coherently on the Flow Model Management website, that being your profile pages. Where relevant we also use your data on our social media channels (such as re-posting of a member image with a link back to the main Flow Model Management website, if not opped-out of such use).
If we are required by a government legal authority, such as to aid in a police investigation, if your data is shown to be important to such a situation, it will be disclosed confidentially.
We only store information in a database. This comprises of all the user and website data and the storing of statistics (such as number of profile views etc.). This database is stored on European-based servers, including our backups. Our site developers, all of which are employees of Flow Model Management, also have a limited copy of the database structure on their local, password-protected, development machines for use in creating and testing site features.
If you have emailed us any information or imagery direct, this information is stored in our inbox until read/dealt-with and then deleted. The images we store that relate to your profile are all held in european-based servers. The specifics of our storage infrastructure are:
Service: Fasthosts Servers
Data: Database data
Location: Gloucester, UK
Service: Development Staff
Data: Data access
Location: England, UK
Fasthosts Data Storage Info: www.fasthosts.co.uk
All database data is stored on our own servers, and is only accessible via those servers.
Data is provided through the website to anyone that requests it, via the normal use of the site, image data is served from image URL’s and accessible worldwide.
Our data servers are accessible only by us and our UK-based maintenance contractor, who operates closely with us under a non-disclosure agreement. Servers are also behind firewalls and are monitored continuously for activity.
Your data is stored on our servers indefinitely, this aids in historical data being accurate on the site for all visitors, and also historical data aids us if ever there is a legal reason for us to disclose it to the judicial system. Aside the following specifics:
If images are removed, these are hidden from public view initially and then removed absolutely after 4 weeks, 13 weeks or 26 weeks depending on the deletion method (user deleted, admin deleted, account deactivation).
Permanently deactivated or closed accounts have their login/access information locked down (fields encrypted) so it’s inaccessible thereafter.
Statistic data on profiles is purged after 1-year, specifically a users image-view and profile-view data.
Active members of Flow Model Management can access all of their data through their own profile pages and profile management sections of the website. A request for a data-dump of all of their data can also be requested through their account, which will then be provided securely within 30 days.
Inactive members of the site can request access to the personal data we retain for the reasons noted at the beginning of this section, via direct contact with us via email. Upon verifying your identity is valid, we’ll provide a data-dump of all of your data, which will then be provided securely within 30 days.
Note that access to your data is free of charge, unless the request is deemed to be either unfounded, excessive or repetitive, in which case a related admin fee may be requested. We maintain the right to withhold personal data, if disclosing it adversely affects the rights and freedoms of others, extending to intellectual property rights and trade secrets, this includes confidential reports and relevant information made by other members.
Personal data isn’t shared in any form, that data which affects the use of the site is stored in central and backup databases. Passwords are encrypted and tokens used for session data. Aside that no other forms of anonymization are used or required.
Our data is secured on servers based in GDPR-safe regions, we do not sell or share user data with any third-parties, and do not undertake any data-sharing schemes.
The main, employed, developers of Flow Model Management on occasion access the main database remotely for development, or host a copy on their local machines, locked into their individual user account only. Our developers do not have and are not allowed open-machines, all have to be accessible through a valid login.
We have firewalls and separate server monitoring software that logs and reports to us. Access to information is only accessible by staff whwho made aware of how to handle sensitive data.
We do not discuss personal data outside of the site with anyone, and if a request for profile access, changes or alike come from outside the site, it is policy to not disclose information, and it is up to the person asking for the information to fully authenticate themselves.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential, as well as the data contained within any requested reports sent to you.
You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
We welcome any queries, comments or requests you may have regarding this Privacy Policy. You may contact us via email or through our Contact Page.